To ensure a unified and easy-to-navigate documentation experience, all Indeva by VTEX documentation has been migrated to the VTEX Help Center.
Indeva by VTEX is a solution focused on commercial performance management and sales team productivity. The platform centralizes data, goals, and results in a single environment, making it easier to track and analyze key performance indicators (KPIs) for sales associates.
What has changed?
Previously, Indeva documentation was available on the Indeva portal. This portal has been deprecated, and all content has been migrated to the VTEX Help Center, under the Indeva by VTEX category.
The content has been reorganized into subcategories that reflect the main flows and modules of the platform, making it easier to navigate and find information.
In the VTEX Help Center, you'll find the following subcategories:
| Subcategory | Description | Role |
|---|---|---|
| Indeva overview | Introduction to the product and its key components | All roles |
| User account | Information on access, permissions, and access authentication. | Managers and administrators |
| Employee registrations | Guidelines on creating and managing roles. | Managers |
| Store | Settings and monitoring of sales units. | Managers |
| Tablet and sales associate tracking | Selector to choose the sales associate who will serve the next customer at physical points of sale (POS). | Sales associates |
| Sales associates | Management of goals, results, and individual performance monitoring. | Sales associates |
| Managers | Managerial overview and consolidated team results. | Managers |
| Goals | Visualization and tracking of sales goals. | Managers and sales associates |
| Goal definition | Creation, editing, and monitoring of sales goals. | Managers |
| Sales update and validation | Integration with POS/ERP and validation rules. | Managers and technical team |
| Sales associate feedback | Reviews and comments on sales and individual performance. | Sales associates and managers |
| Rankings and campaigns | Creation and tracking of campaigns and performance rankings. | Managers |
| Reports | Custom dashboards and operation indicators. | Managers |
| Indeva forms | Creation, sending, and analysis of operational forms. | Managers |
| Indeva sales associate tracking | Management of the order of the sales associate who will serve the next customer in stores. | Sales associates |
| Indeva finance | Consolidated view of results and bonuses. | Managers |
| Devices and apps | Instructions for using the platform on different devices. | All roles |
| Indeva training | Training content and best practices. | All roles |
| Indeva usability | Tips and instructions regarding product navigation and user experience. | All roles |
| Indeva Support (Suporte Indeva) | Information on support channels and ticket submission. | All roles |
What needs to be done?
No action is required. The Indeva documentation is now available in the VTEX Help Center and can be accessed under the Indeva by VTEX category.